Privacy Policy
Last updated: February 10, 2026
1. Introduction
Filing Accounts ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Financial information necessary for tax return preparation
- Business information (if applicable)
- Communication records between you and our team
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our accounting and tax filing services
- Process your tax returns and communicate with HMRC on your behalf
- Send you service-related communications and updates
- Respond to your inquiries and provide customer support
- Comply with legal obligations and regulatory requirements
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is stored securely and encrypted in transit.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Tax-related documents are retained in accordance with HMRC requirements.
6. Your Rights
Under GDPR and UK data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
7. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except as necessary to provide our services (e.g., HMRC submissions) or as required by law.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Filing Accounts
Neals Corner, 2 Bath Road, Hounslow, TW3 3HJ
Email: [email protected]
Phone: 020 8137 3484
